About Prime Parcels
A legacy of trust, innovation, and global reach — delivering shipping excellence since 1999.
From Local Courier to
Global Logistics Leader
Founded in 1999 in New York City, Prime Parcels began as a small overnight courier service with three delivery vans and a bold vision. Our relentless focus on reliability and customer satisfaction drove rapid growth across the Eastern Seaboard before we launched international operations in 2007.
Today, we're a full-service global logistics company operating in 180+ countries with a fleet of 2,400+ vehicles, partnerships with 500+ carriers, and a team of 8,000 dedicated professionals worldwide.
Explore Our ServicesOur Mission
Connect businesses globally through seamless, reliable, and affordable logistics.
Our Vision
Be the world's most trusted logistics partner, enabling global commerce for all.
Integrity
Complete transparency, honesty, and accountability in every shipment.
Innovation
Technology that makes shipping faster, smarter, and more sustainable.
What Drives Us Every Day
Three pillars that guide every decision, every shipment, and every interaction at Prime Parcels.
Our Mission
To deliver world-class logistics solutions that connect people and businesses across every border, culture, and timezone on the planet — reliably, affordably, and on time.
Our Vision
A world where distance is no barrier to commerce — where any business, large or small, can ship globally with the same confidence, speed, and ease as a local delivery.
Our Values
Integrity, innovation, excellence, and sustainability guide every decision we make — from the boardroom to the loading dock to the last mile of every delivery.
Principles We Live By
Trust & Integrity
We do what we say. Every promise made to a customer is a commitment we honour, no exceptions.
People First
Our team and customers are our greatest asset. We invest in their success at every level of the company.
Speed & Precision
We move fast without sacrificing accuracy. Every parcel tracked, every deadline respected, every time.
Sustainability
Committed to reducing our carbon footprint through smarter routing, greener vehicles, and eco-packaging.
What Sets Us Apart
We've spent 25 years building an infrastructure, culture, and technology stack that makes us genuinely different from every other logistics provider.
Real-Time GPS Tracking
Every shipment visible at every stage. Customers get live location updates, not just status codes.
Full Insurance Coverage
Every parcel protected from pickup to delivery. Extended coverage available for high-value goods.
24/7 Expert Support
Real humans, not bots. Our logistics specialists are available around the clock via phone, email, and chat.
Competitive Rates
500+ carrier partnerships give us buying power that translates directly into savings for you.
Dedicated Account Managers
Enterprise clients receive a dedicated manager who knows your supply chain inside and out.
API Integration
Plug Prime Parcels directly into your ERP, Shopify, WooCommerce, or custom platform with our REST API.
25 Years of Milestones
Every year has brought new milestones, new markets, and new ways to serve our customers better. Here are the moments that shaped who we are.
Work With UsFounded in New York City
Started with 3 vans and a vision to redefine local courier services in NYC's five boroughs.
National Expansion
Opened offices in 15 major US cities. Fleet grew to 200+ vehicles, covering all 48 states.
International Launch
First international routes to Canada, UK, and Australia. Reached 50 countries by year-end.
Technology Platform
Launched real-time GPS tracking and customer portal — industry-first features that redefined transparency.
Pandemic Resilience
Maintained 98% on-time rates during peak COVID demand, earning industry-wide recognition.
180+ Countries & Counting
2M+ parcels delivered annually. Recognized as a Top 10 Global Logistics Provider.
Meet the Leadership Team
The experienced leaders behind Prime Parcels' global success.
Certified & Compliant
Our operations meet the highest international standards for safety, security, and quality.
ISO 9001:2015
Quality Management Systems
C-TPAT Certified
US Customs Trade Partnership
IATA Accredited
Air Transport Association Member
GDP Compliant
Good Distribution Practice
Partner With a Team
That Truly Delivers
Get in touch with our logistics experts today.